Merge branch 'master' into 352-int

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diff --git a/sites/www/faq.rst b/sites/www/faq.rst
index a7e80014..a5d9b383 100644
--- a/sites/www/faq.rst
+++ b/sites/www/faq.rst
@@ -7,3 +7,20 @@ Which version should I use? I see multiple active releases.
 
 Please see :ref:`the installation docs <release-lines>` which have an explicit
 section about this topic.
+
+Paramiko doesn't work with my Cisco, Windows or other non-Unix system!
+======================================================================
+
+In an ideal world, the developers would love to support every possible target
+system. Unfortunately, volunteer development time and access to non-mainstream
+platforms are limited, meaning that we can only fully support standard OpenSSH
+implementations such as those found on the average Linux distribution (as well
+as on Mac OS X and \*BSD.)
+
+Because of this, **we typically close bug reports for nonstandard SSH
+implementations or host systems**.
+
+However, **closed does not imply locked** - affected users can still post
+comments on such tickets - and **we will always consider actual patch
+submissions for these issues**, provided they can get +1s from similarly
+affected users and are proven to not break existing functionality.